Patient Clerical Assistant/UKHC

University of Kentucky   Lexington, KY   Full-time     Administration / Clerical
Posted on April 3, 2024
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Posting Details

Posting Details

Job Title

Patient Clerical Assistant/UKHC

Requisition Number

RE44536

Working Title

PCA - 2TU

Department Name

H3455:CDU/Transitional Units

Work Location

Lexington

Grade Level

05

Salary Range

$15.00-22.60/hour

Type of Position

Staff

Position Time Status

Full-Time

Required Education

HS

Click here for more information about equivalencies:

https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements

Sitting at computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs.

Shift

Must be able to work three 12.5-hour shifts per week (7:00 a.m. – 7:30 p.m.) Will also be required to work some weekends and holidays.

Job Summary

The Patient Clerical Assistant's primary responsibility is to support patient care delivery by processing physician orders, maintaining patient records, managing patient information and providing customer service. This involves working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer/intercom and imprinters. Also includes filing, chart assembly and maintenance, maintaining patient records, and extensive verbal communication.

Skills / Knowledge / Abilities

Receptionist skills, interpersonal skills, medical terminology, phone skills, computer efficiency, filing, and fax machine

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

High school diploma plus 1 year of experience working in a medical clerical setting preferred.

Deadline to Apply

04/05/2024

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * How many years of customer service experience do you have working with patients, doctors, nurses, etc.?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 4 years
    • More than 4 years
  2. * Have you ever worked in a very demanding or high volume clerical setting?
    • Yes
    • No
  3. * Do you have knowledge of medical terminology?
    • Yes
    • No
  4. * Rate your level of computer experience.
    • Basic
    • Moderate
    • Advanced
    • No computer experience
  5. * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
    • Yes
    • No
  6. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)
  7. * Where did you first see this position advertised?
    • UK Jobs Website
    • Employee Referral
    • Print Advertisement
    • On-line Advertisement
    • Military Connection Advertisement
    • Job Fair
    • "I'm Interested" page on Nurse Recruitment website
    • Facebook
    • HospitalCareers.com
    • InsideHigherEd.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • HERCjobs.org (Higher Education Recruitment Consortium)
    • InsightIntoDiversity.com
    • Latinosinhighered.com
    • Indeed.com
    • LinkedIn.com
    • Institute for Diversity in Health Management
    • None of the Above
Applicant Documents
Required Documents
    Optional Documents
    1. Resume
    2. Cover Letter