Business Services Associate
Tarrant County College District
Fort Worth, TX
Full-time
Administration / Clerical
Posted on April 8, 2024
Please view posting details below. To apply to this posting, please click the link above.
Position Information
Job Title
Business Services Associate
Posting Number
F006052
Position Status
Full Time
Assignment Length
This field only applies to Faculty
Grant Funded
No
Category
Clerical
Class Code
33
Starting Pay
$19.70
Special Note
Location
District
Department
DT Business Services Central Processes
Job Summary
The Business Services Associate performs processes to maintain student accounts, while supporting other office tasks. May be responsible for collections, payment plans, refunds, contract billings, 1098T, cashiering duties, student sponsored billing, and student payroll.
Primary Duties and Responsibilities
Essential Performance Requirements*
• Performs customer service duties, such as assisting students, faculty, and staff in person, by telephone or email
• Processes payments, balances cash drawers, prepares bank deposits, and processes petty cash
• Manages all HigherOne customer service related issues
• Processes and invoices third party sponsorships for student accounts and corporate services; receipts payment and maintains records
• Ensures accurate allocation of military tuition benefits to student accounts and return of funds to Veterans Affairs
• Corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts
• Verifies and posts details of business transactions, such as returned checks, funds received and disbursed
• Prepares vouchers, invoices, account statements, requisitions, reports, spreadsheets, and other records
• May generate 1098T form and maintain hotline
• Analyzes and processes student account balances and refunds
• Processes miscellaneous deposits
• Oversees student worker hiring process and time entry
• Distributes employee timecards and paychecks
• Maintains lost and found items and campus key inventory; distributes and receives keys from faculty, staff, and administrators
• Handles vending machine service issues and refunds
• Orders and stocks supplies for office as necessary
Service Excellence
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
• High School diploma or General Equivalency Diploma (GED)
• One (1) or more college-level courses in Accounting, Business, Communications, Computer Science, or equivalent training and/or work experience
• Two (2) years of experience in customer service, preferably in a college or university setting
Preferred Qualifications
• Experience working within a collaborative environment
Knowledge, Skills and Abilities
• Ability to handle large amounts of money and records accurately
• Ability to review financial data and make decisions
• Excellent customer service and organizational skills
Physical Demands and Work Environment
Please click here for a list of physical demands and work environment.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary
This is an 8am to 5pm position located in District Business Services at the Trinity River campus. Requires a highly organized, detail-orientated individual who prefers to work behind the scenes on high volume tasks.
Posted
04/05/2024
Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact
Sherry R Clanton
*
sherry.clanton@tccd.edu
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter
- Unofficial Transcripts
- Certification / License
Required fields are indicated with an asterisk (*).
- * Please select the highest level of education you have completed.
- High School Diploma / GED
- 60 or more College Credit Hours
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- None of the above
- * Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question) - * Have you successfully completed one (or more) college-level courses in Accounting, Business, Communications, or Computer Science?
- Yes
- No
- * How many years of customer service experience do you have?
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5 or more years of experience
- * Please describe your experience (responses are used to determine eligibility).
(Open Ended Question) - * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
- Advanced
- Intermediate
- Beginner
- None
- * How would you rate your experience with web-based software?
- Advanced
- Intermediate
- Beginner
- None
- * How long have you been in your current role with TCC?
- Less than 6 months
- More than 6 months
- I am not a current TCC employee
- I am a current TCC student employee
