Self-Storage Assistant Manager

Self-Storage Assistant Manager Job Summary

This is an excellent opportunity for a hard working, self motivated individual. The Assistant Manager will be responsible for all day-to-day operations of the facility, creating a friendly and welcoming environment for our customers, identifying and meeting their storage needs, and providing them with a personal storage experience. We are looking for an individual who embodies our core values of honesty, integrity, and excellence, and who is excited by the opportunity to serve customers.

Qualifications

• Valid state driver’s license and reliable transportation
• A highschool diploma or GED minimum  requirement
• Pass an alcohol/drug screening and background check
• Customer service experience
• Strong administrative and organizational skills 
• Able to learn new software quickly and proficiently 
• Work and solve problems independently without direct supervision
• Lift 50lbs, operate large storage doors, 
• Exemplify our core values of honesty, integrity, excellence 

Responsibilities

• Engage with customers to identify storage needs, provide excellent customer service, give tours of the facility, explain services and products offered, and make unit recommendations
• Answer all calls and emails in a timely and professional manner
• Lease and vacate units and perform all day-to-day operations of the facility 
• Perform daily property inspections and general maintenance of facility and office including contacting vendors for larger work orders and maintenance issues
• Maintain a clean office, facility, and grounds to ensure the space is professional and inviting
• Clean out vacated units and prepare them for the next customer
• Collect and process all payments and contact any delinquent accounts
• Assess inventory and restock supplies regularly
• Communicate with manager regularly
• Stay up to date on the local market trends and competition
• Drive and park moving truck

Benefits

• Hourly Position: $20-$28/hour depending on qualifications
• Part time position: 1-2 days/week 9:30-5:30 with some variability as well as a full 2-3 weeks to cover Manager’s vacation time
• Monthly incentive bonuses