Manager of Communications

Dartmouth College   Hanover, NH   Full-time     Advertising / Marketing / Public Relations
Posted on April 1, 2024
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Position Details

Position Information

Posting date

03/29/2024

Closing date

Open Until Filled

Yes

Position Number

1128543

Position Title

Manager of Communications

Department this Position Reports to

Campus Services Operations

Hiring Range Minimum

$75,100

Hiring Range Maximum

$93,900

Union Type

Not a Union Position

SEIU Level

Not an SEIU Position

FLSA Status

Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

Location of Position

Hanover, NH

Remote Work Eligibility?

Hybrid

Is this a term position?

No

If yes, length of term in months.

N/A

Is this a grant funded position?

No

Position Purpose

Actively and effectively coordinate, gather and communicate information, goals, initiatives and messages within the Campus Services division to internal stakeholders. Promote a positive image for Campus Services using a variety of communication channels.

The dynamic and experienced Manager of Communications will lead and drive the development and execution of strategic communication initiatives within Campus Services. The ideal candidate will have a strong background in corporate communications, with a proven track record of successful campaigns. This role requires exceptional leadership and diplomacy skills, the ability to collaborate with cross-functional teams, and a passion for storytelling and brand advocacy.

Description

Required Qualifications - Education and Yrs Exp

Bachelors plus 3-5 years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities
  • Bachelor's degree or the equivalent combination of education and experience.
  • Five to seven years of managing and providing communications to a diverse group of stakeholders.
  • Demonstrated experience in managing people through significant and complex change.
Preferred Qualifications

Preferred Qualifications
  • Dynamic and outgoing personality.
  • Facile at highly effective communication, across a variety of written and edited print and digital materials.
  • Must be able to multi-task, meet deadlines, and problem solve.
  • A high level of comfort with a fast-paced, intense, and complex environment where priorities can change rapidly.
  • Highly developed degree of confidentiality, tact, judgment, and initiative.
  • Commitment to diversity and to serving the needs of a diverse population.
  • Experience with a broad range of professions, including union, facilities and maintenance, and administrative workers.
  • Strong analytical skills, with the ability to gather and interpret data to drive decision-making.
Department Contact for Recruitment Inquiries

Admin HR Services

Department Contact Phone Number

Admin.HR.Services@dartmouth.edu

Department Contact for Cover Letter and Title

Julie Findley, CFAO, Campus Services

Department Contact's Phone Number

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Preferred, but not required

Special Instructions to Applicants

Dartmouth College has retained Goodwin Recruiting to assist in the search for the Manager of Communications position. A representative from Goodwin may reach out to applicants directly.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy


Additional Instructions

Dartmouth College has retained Goodwin Recruiting to assist in the search for the Manager of Communications position. A representative from Goodwin may reach out to applicants directly.

This is a 1.0 FTE position.

Quick Link

https://searchjobs.dartmouth.edu/postings/73117

Key Accountabilities

Description

Divisional Communication
  • Develop and maintain a division-wide communication plan that outlines the type, timing, and delivery method of communications which align with the division's goals and objectives.
  • Oversee all aspects of internal communications, including content creation and coordinating with key stakeholders.
  • Deliver compelling communication to all levels of the division using a variety of tools (website, email, written, monitor slides, and verbal).
  • Create a Campus Services “brand” and educate stakeholders to ensure consistent messaging and brand alignment.
  • Proactively manage a portion of the Campus Services website, keeping information and images fresh and relevant. Assure appropriate links to/from other Dartmouth sites. Utilize web tools and metrics to ensure information is found in the most efficient manner.
  • Effectively build relationships and communicate with internal constituents to proactively seek news, articles, celebrations, and announcements.
  • Work collaboratively to identify internal stakeholders; to develop clear, concise, and timely content; and to network and promote the division's message.
  • Maintain and ensure timely execution and distribution of the Campus Services bi-weekly newsletter.
  • Develop a crisis communications protocol and strategies to effectively manage and mitigate potential risks.
  • Stay informed about emerging technologies and trends in communications, incorporating innovative strategies and best practices into our communication efforts.
Percentage Of Time

70

Description

Culture and Employee Belonging

We are actively striving to make Campus Services a desired place to work in the

Upper Valley, a place where people feel welcomed, where they can be their authentic

selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.
  • In conjunction with the Culture and Employee Belonging Council (CEB), communicate initiatives coming from the Council using a variety of media outlets.
  • Demonstrate a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
  • Participate in division wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect).
  • Collaborate, when appropriate, on other DEI-related initiatives within the division and College.
  • Contribute to Culture and Employee Belonging initiatives, to assist with clear and inclusive messaging and develop campaigns to encourage employee engagement in CEB efforts.
  • The Communications Manager should use their platform to amplify the voices of underrepresented groups within the organization. This may involve featuring employee stories, highlighting diverse perspectives in communications materials, and ensuring that diverse voices are represented.
Percentage Of Time

20

Description

Management of a Unified Communications/Employee Belonging Team


Manage a cross-functional Communications and Employee Belonging support team, providing guidance and direction to ensure streamlined collaboration on initiatives and most effective strategies for project completion.

Percentage Of Time

10

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

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Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).
  1. * How did you learn about this employment opportunity?
    • Current Dartmouth employee (Please specify full name below)
    • Word of mouth
    • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
    • jobs@dartmouth.edu email outreach
    • Recruiter (Please specify full name or event below)
    • abilityJOBS
    • Chronicle of Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • LinkedIn's Job Board
    • RecruitMilitary
    • Dartmouth's Job Board (searchjobs.dartmouth.edu)
    • Other (Please specify below)
  2. If you would like to add more information to your answer, please specify here:

    (Open Ended Question)
Documents Needed to Apply
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Additional Document #1

Dartmouth College

Hanover , NH