Specialist, Technology

Austin Community College Austin, TX Full-time Information Services / Technology (IT)

Posted on April 27, 2024

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Specialist, Technology

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC

Job Posting Title:
Specialist, Technology

Job Description Summary:
To provide technical support, coordination, and management of multimedia events hosted by the college. Provide support services for the daily use of technologies in specialized classrooms, multipurpose event spaces, conference rooms, and teaching labs to ensure an adaptive, flexible, and rich learning environment for the students. Collaborates with Austin Community College (ACC) departments in the integration of digital media technologies - audio support, video recording, video conferencing services - for institutional events and hybrid staff communication.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

Provides technical support of large multimedia events that require PA system, video projection, and video streaming.
Provides technical support, maintenance, and repair of all ACC multimedia technology infrastructure.
Provides technical support of instructional technologies in the classroom including hardware and software applications.
Provides technical support of ACC technology resources for use by faculty, students, internal departments, and external organizations.
Tracks service requests, IT tickets, and room usage.
Manages inventory of departmental assets.
Assists with creation of digital assets for multimedia events.
Oversees workflow of hourly employees and departmental interns.
Participates in regular staff meetings, staff training programs, and accepts the responsibility for aiding the development of positive team relationships.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Current principles and practices of audio and video production techniques, livestreaming, multimedia event production, and applications in an educational environment.
Audio and Video production software and quality standards.
Knowledge of and familiarity with working in an academic environment.
Cultural and equity competency.

Skills
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Maintaining an established work schedule, including occasional evenings and weekends as needed.
Exceptional problem-solving skills and interpersonal skills.
Excellent organizational skills and ability to develop processes to improve workflow.
Skill in troubleshooting multimedia technology including amplifiers, control systems, and display systems.
Proficient use of digital video, audio, and image editing software.
Proficient use of archival video database systems and conferencing technologies.
Ability to pay attention to details and multi-task effectively, and meet deadlines in a fast-paced environment.
Communicate effectively with internal and external ACC organizations.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.
Proficient with graphics applications, professional audio editing, and video editing software and other multimedia software application packages.

Required Work Experience

Two years related work experience.

Preferred Work Experience

Work experience in a higher educational institution.

Required Education

Associate degree.

Preferred Education

Degree in Information Technology, Mass Communications, or related field.

Special Requirements

Valid Texas Driver's License and reliable transportation for local Austin area travel.

Physical Requirements

Work is performed in a variety of settings.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling, and at times subject to stooping, crawling, and climbing.
May need to lift heavy objects of up to 50 pounds.
Specific vision abilities may include close vision, distance vision, color vision, and ability to focus.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$46,162 - $57,702

Number of Openings:
1

Job Posting Close Date:
May 13, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Highland-Business-Center/Specialist--Technology_R-5987

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Specialist, Technology

Austin Community College

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